State Farm® Insurance Agent Karen Michaels
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
MICHAEL TURLIN
July 15, 2026
"I've called in twice and both Brooke and Tammy were delightful to speak to. They were both knowledgeable and very welcoming. I appreciate the swift and professional service with a smile. Keep up the good work!"
Regina Bennett
July 14, 2026
"Today was the first time I spoke to my Agent, Miss Michael’s and she was an absolute joy to speak with. She helped me with the issues that I had and everything went smoothly. I wanna give a big shout out to Miss Michell for being pleasant and very informative."
Tyler C
July 14, 2026
"Tammy was phenomenal. I’ve always have had bad interactions with insurance companies. I think I’ve found the company I’ll be sticking with."
Folarin Afolabi
July 13, 2026
"Tammy was very helpful and professional"
Ashley Brooks
July 13, 2026
"Tammy was very kind and well spoken clearly. Tammy was able to send me new cards for proof of insurance and she also updated my new payment method. Thanks for your service Tammy and State Farm!!"
Beth Durkee
July 10, 2026
"Tammy was very helpful with my situation today"
Scott Meushaw
July 9, 2026
"Friendly customer service!! 6 Star review would be accurate!"
Coach Harding
July 9, 2026
"Great Job by Tammy fast,efficient and quick."
Corey Lyons
July 9, 2026
"Amazing service, very swift."
nikki hernandez
July 7, 2026
"Had the best experience with Harold Hines! So nice and extremely helpful. I was able to get my first quote/car insurance."
Joshua Bowen
May 29, 2026
"Harold Hines was very insightful and saved me a considerable amount of money. Highly recommend."
Sara Sara
May 29, 2026
"Harold's service was super great! I'm a first time car insurance purchaser and being provided with Harold's help was amazing! He was nice, patient, understanding and answered all my questions. I'm also happy with the quote he provided me with :) Happy I ran across this office! Would definitely recommend him!"
David Crabtree
May 25, 2026
"Terrible agency. Doesn't return phone calls. Didn't cancel a policy had to get corporate involved. Very disappointed. DO NOT USE."
"David, thank you for providing your feedback! We are always looking for ways to improve, and we are sorry for the inconvenience this has caused you. Communication is extremely important and is held to a higher standard with our office, so we deeply regret your experience. Please know that we agree that this is unacceptable and are reviewing processes internally to avoid this in the future. The cancellation has been submitted, and we are monitoring the progress daily to ensure a smooth experience for you. As soon as the cancellation is fully processed, we will reach out to explain what to expect next."
Sarah Yo
May 15, 2026
"Harold was very courteous, and professional. Has an excellent knowledge of the products and explains clearly product details."
Melissa boxley
May 14, 2026
"Harold was extremely helpful, courteous, knowledgeable, and engaging. He saved me a lot of money and explained everything in detail several times to make sure I understood the process and that all questions were answered. Thank you, Harold!"
Dave Murray (damur757)
May 5, 2026
"Harold was a huge help! Super knowledgeable and personable as well. I wish I had made the change sooner. Highly recommend for friends and family"
Malaika Cooper
March 20, 2026
"Harold is the Bom.com"
Mountain Of Life
March 14, 2026
"I had a wonderful experience with Karen Michaels. She took the time to explain everything clearly and made sure I understood my options, which gave me a lot of confidence in the process.
Customer service like this is rare today. Her kindness and willingness to go the extra mile really stood out, and I truly appreciate the time and care she gave me. Thank you for making the experience smooth and stress-free. Such an amazing soul."
Carolle Bah
March 3, 2026
"A huge thank you to Harold at State Farm! Not only did he get me an amazing quote for my car insurance, but he was also truly kind and patient throughout the whole process. It’s rare to find someone so professional yet so genuinely helpful. I highly recommend Harold if you want great rates and even better service. And Thanks to Karen also"
Lana Garcia
March 3, 2026
"Karen Michaels is an exemplary employee. I have had issues with State Farm for many many months going into years if it weren’t for Karen Michael’s I would’ve gone to a different company. She is exemplary. She deserves a raise that is not a joke. I’m very serious. This is Eleanor Garciacastro."
Dan Dunlap
February 28, 2026
"Great customer service!"
Carolyn Marvin
February 3, 2026
"Hi my name is Carolyn Marvin I had the most wonderful experience with one of your agents im going through a rough time i just buried my mom i was trying to get my insurance straightened out she did such a great job inspire of me crying she help me tremendously I told her she should have been a therapist she calmed me down and made my day she didn't rush me off the phone even though I know she was doing her job I told her they need more people like her in this world can't say enough a out her i feel like I have know her for ever thank you for hiring such a beautiful soul ❤️"
Rob Simmons
January 16, 2026
"Harold Hines was awesome! answered all of my questions, called me back as promised A+"
NaturallyWahTalks
January 2, 2026
"10/10 Highly recommend,
Harold was very helpful, knowledgeable and professional. Easy to communicate with and gave clarity on things I was unsure about. Great customer service but also a Good person. Definitely do business with them!"
Reese Savage
December 3, 2025
"Very friendly and very helpful"
"Thank you, Reese! I'm glad you found our team friendly and helpful. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"